channel balance

A quick learner from north port florida says:

Hi,

I'm looking for a 36-4 for my PGT windows.

Do you carry this size?

Thank You,

Paul 

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Casey from SWISCO responded:

Hello,

The 36-4 on your balance channel indicates that you will most likely need a 3640 strength option for 37" long balance channels, but that does not help us identify your balance series. We would need to see an undamaged balance removed from one of your windows, including both end fittings, to recommend a possible replacement. 

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