channel balance

A home owner from Philadelphia, PA says:
I am looking for channel balances replacements for my windows. Tried to search for the replacements with the numbers and letters on the rod but not sure what part I exactly need.
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Emily from SWISCO responded:

Hello!

It looks like your balance's top and bottom fittings are non-winged which leads me to believe you have either our S351-35 or S390-35. I know they look almost identical at first glance but the important difference is the bottom shoe depth. The Series 351 has a 1" deep shoe and the Series 390 has a 1-1/8" deep shoe. Measure as shown in the image below to determine the best match. You will also need the 3450 spring strength option. 

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.
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