channel balance for vertical window slide

Quick Learner from Plano, tx
I'd to know where to buy or the equivalent for channel balance model: 3/10 UNIQUE 29-A-10.
Thanks. Let me know if you have as well
3 user uploaded images
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Emily
Emily from SWISCO
SWISCO
Expert

Hi there!

I'm afraid we can't ID your balance from these photos alone so we'll need more information. Can you upload a photo of the shoe that goes with this balance? Can you tell me if the hook goes on the bottom or the top? 

We'd also like you to confirm that the metal channel is ribbed. The photos on this page here will show you what I mean. Let us know!

Quick Learner from Plano, tx
Hook goes to the top and channel is ribbed.
3 user uploaded images
Emily
Emily from SWISCO
SWISCO
Expert

Thanks for confirming that! I'm afraid I still can't identify this balance without seeing the shoe. It may still be installed in the window track. Would we be able to see that? 

Quick Learner from Plano, tx
What do you mean by the shoe? Do you have a picture sample you are looking for?

Emily
Emily from SWISCO
SWISCO
Expert

The shoe is the attachment that goes with your balance and interacts with the pivot bar. Our 15-230 is an example. You'll have to remove the window sash in order to see the shoe. 

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