channel balance guides

A handy person from La Quinta, CA says:
October 16, 2013
I have attached photos of the channel balance guide I need to replace. It is for a non-tilting window, 1/2 inch wide and 35 inches long (metal track only not including the plastic clips on each end).

It looks like the top clip is a #19-005, but I'm not sure the bottom clip matches any on your site.

I need two channel balance guides and two black track caps #18-177.

Let me know if you can fill my order. I'll send you credit card info.
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
October 17, 2013
Good morning, and thanks for posting. We need to figure out what that bottom shoe is. Check out our 15-001 and 15-002 and tell me which is a closer match.
Comparison of 15-001 & 15-002
Comparison of 15-001 & 15-002
I will also need to know what number is printed on your balance.
A handy person from La Quinta, CA says:
October 17, 2013
The measurements are exactly the same as 15-001, but the bottom of the plastic piece has a little less upslope from back to front. It would probably work.
Profile picture of Tom
Tom from SWISCO responded:
October 18, 2013
I agree. As long as the dimensions are the same, the shoe should work out for you. These things serve a very simple function and so the molding doesn't necessarily have to be identical, as long as the dimensions match.
A handy person from La Quinta, CA says:
October 19, 2013
How do I proceed to special order two guides? I also need two black track caps #18-177.
Profile picture of Tom
Tom from SWISCO responded:
October 21, 2013
We can do that right here, I just need to know what number is printed on the metal channel of your balance system. The stamp will help us determine the strength of your balance.
A handy person from La Quinta, CA says:
October 21, 2013
The printed information on the metal channel is 34 4 HX CMC 11.

I need two channel guides for a non-tilting window with a channel width of 1/2 inch and a length (metal channel only not including the plastic ends) of 35 inches.

The channel ends should be #19-005 on the top and 15-001 on the bottom.

I also need two black channel guide track caps #18-177.
Profile picture of Tom
Tom from SWISCO responded:
October 22, 2013
Great! That should be everything we need. Check out the S395-35 with the 3440 option. Add that balance to your shopping cart along with the 18-177 guide that you need.
Channel Balance Shoe, 1-1/8" Depth
Channel Balance Shoe, 1-1/8" Depth
15-001
$0.74
Channel Balance Top, Winged
Channel Balance Top, Winged
19-005
$0.74
Channel Balance Guide, 7/8"
Channel Balance Guide, 7/8"
18-177
$2.50
35" Series 395 Channel Balance
35" Series 395 Channel Balance
S395-35
$12.05
How to Replace a Channel Balance Attachment
How to Replace a Channel Balance Attachment
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Replace a Top Sash Guide [1080p]
How to Replace a Top Sash Guide [1080p]
VIDEO
WATCH >
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
GUIDE
READ >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.