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Casey from SWISCO responded:
June 24, 2020
Hello, We may be able to supply these balances for you but that top attachment is quite out of the ordinary. I'm going to have one of our senior experts take a look and we'll reach out to you as soon as more information is available. Thank you! |
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Paul from SWISCO responded:
June 25, 2020
It appears that you have custom balances from Jones windows. Your first balance will have the 19-039 top fitting and the 15-002 bottom fitting with a 3530 spring strength. Likewise, your 30" balances will have the same fittings with a 2930 spring strength based on the stamp number you've provided. One thing I'd like to confirm is that your balance with a 3530 stamp would normally have a 36" metal channel, similar to your 30" balance with a 2930 stamp. Once we confirm this information, we will send over a separate email with order links and price quotes for two of each balance. Thank you! |
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Paul from SWISCO responded:
June 25, 2020
One thing I'd like to confirm is that your balance with a 3530 stamp would normally have a 36" metal channel, similar to your 30" balance with a 2930 stamp. Could you please confirm the length of your metal channels so that we can quote you for the correct parts? Thank you. |
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Paul from SWISCO responded:
June 26, 2020
Thank you for confirming. We have sent over a separate email with order links and price quotes for two of each balance you requested. Take a look and let us know if you need anything else. |
