channel balance replacement parts

A home owner from CA says:
Hello,

I'd like your help on knowing which parts to order for my window. The channel balance is 24" long and 1/2" in depth. It has the stampings 23 9 30# JK Caldwell on it. I have attached pictures of the top and bottom attachements. Please advise.

Thank you.

Armando
Thumbnail of the uploaded file named IMG_3546.JPG
Thumbnail of the uploaded file named IMG_3547.JPG
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Tom from SWISCO responded:

Hey, Armando. I see you were looking at our S380-24. I agree that this is similar, though you should check the depth of the shoe to confirm that it is 1", like how we show on the S380-24 store page. If it's not, let me know and we can make a better recommendation. 

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Tom from SWISCO responded:

That looks over 1" to me, which makes me think our S385-24 is the better choice. This has a 1-3/32" deep shoe.

A home owner from CA says:
Hello Tom

Here is a picture of the shoe with a tape measure. Please advise. Thanks.
Thumbnail of the uploaded file named 719A51D8-AE56-4DF6-BA5E-93143136E5BD.jpeg
A home owner from CA says:
Thank you. I'll order the pair today.
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