channel balance, springs are too strong

Question

Hi and thanks for your help.

I previously order part S380-27 (27" Series Channel Balance), option:2640, and it fits and works like a charm.

The problem I have is that the springs are too strong, making it hard to close the window. I'd like to re-order some different springs, but need to know what option would be best. I could weigh the window if that would help.

Thanks again.
Derek

Tom · Accepted Answer

Derek, unfortunately we cannot offer spring replacements for your channel balance. When a balance spring goes bad (or appears too strong) it is recommended you replace the entire balance unit.

What was the stamp on your original channel balances? If you are uncertain, please give us the weight of your window sash.