I found an explanation of the stamped code saying that 21 means 22" metal length and 12 means 12 pounds of support. Based upon this info I went ahead and placed order with your company.
Tom from SWISCO responded:
April 26, 2018
Thanks for posting. I'm not sure if that 12 on your stamp indicates 12 pounds of support. I highly recommend weighing your sash on a scale to confirm. If memory serves, a stamp of 21 12 is a special stamp for heavier sashes. The only way to confirm is to weigh your sash. |
Tom from SWISCO responded:
May 2, 2018
If it weighs 40 pounds, you want two balances rated for 40 pounds. For channel balances, you don't want to distribute the weight between them like you would for, say, coil balances. Let me know if your sash weight exceeds the options we have available for the S351-22, we could specially make something for you. |
Tom from SWISCO responded:
May 2, 2018
My pleasure, thank you for ordering with us. If you need anything else, I'm always happy to help. |