channel balances for my non-tilt window

A quick learner from Florida says:
Hello, I am trying to replace the two channel balances on my original (1980) window..
it is stamped 2420, but cannot be sure as to which top or shoe piece I need.
Can you tell me by looking at the picture????
Are the many Series Numbers related to the appropriate fittings??
channel shoes
Profile picture of Tom
Tom from SWISCO responded:
Looks like you only submitted a picture of the bottom piece, which looks like it could be either our 15-004 or 15-005, depending on its depth. You'll need to measure yours to confirm. When you measure, make sure to account for wear; that is, remember that your depth might be a little less than it once may have been.

I cannot confirm what the top piece is as you did not include a picture of it. Odds are it's either the 19-002 or 19-005, but that's just a guess. You can see our entire selection of 1/2" wide non tilt window channel balances here.
A quick learner from Lake worth, Fl says:
Hi thanks for your help!!!! Will send a jpeg of the top piece..looks like a series 350, to me, but what do I know???
shoe
A quick learner from Lake worth, Fl says:
Hello, did I send you the measurements for the shoe piece??
It was 1"..just about, certainly not more

Thanks!
Profile picture of Tom
Tom from SWISCO responded:
Thanks for getting back to us! I don't think this is our Series 350 balance. Your top attachment is very different. See our Series 377 instead, I think you'll find this is a closer match. Specifically, I'd recommend our S377-25 with a 2420 stamp option.
How to identify a replacement channel balance
How to identify a replacement channel balance
VIDEO
WATCH >
How to Replace a Top Sash Guide [1080p]
How to Replace a Top Sash Guide [1080p]
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Replace a Broken Take Out Clip
How to Replace a Broken Take Out Clip
VIDEO
WATCH >
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.