Channel Balance Shoe & Top Sash Guide

Question

White plastic piece at bottom of channel balancer. The only number on the channel is 2320. Other channels that are the same size say 2340.

I need the stop that is on the sash that, when missing, allows the channel to spring up to the top. (photo in this post). Also need the bottom plastic piece that seems to act as a "wedge" to secure the sash (picture is in the first post)

The only identification I can see on all of the window are 4 numbers that don't make much sense because exactly the same channels have different numbers. I do know that the channel's exterior measurement is 9/16" and the interior is 1/2". Hard to measure the top piece that attaches to the sash.

Bob · Accepted Answer

Thanks for posting. For your Top Sash Guides, see our 18-042. Compare the dimensions listed on the product page with your old parts, and see if you think they could work for you.

Your channel balance's bottom nylon shoe looks like either our 15-005 or 15-004. The only difference between these two shoes is their 'depth'. For the 15-005, the depth is 1". For the 15-004, it is 1-3/32". Compare with your old shoe and see what matches best.

All that aside, replacing your balance's nylon attachments is a bit of a process, and it may be easier to simply replace your damaged channel balances. If you choose to replace your balances, show us pictures of the top nylon attachment, and also confirm that the length of the metal channels, not including the end attachments, is 24". Then we can help identify what you need. If you want to attempt replacing the nylon shoes yourself, see the video below for details.