correct thickness?

A home owner from new york says:
July 11, 2018
Do you know the correct part for pivot shoe I need? It is 1 1/4 wide and more than 0.5 inch thick, 17/32 or 9/16??
From the photo, The shoe I have is with center tooth, Can I use the shoe without center tooth? Is your shoe compatiable with other brand of spiral balance? also how can I tell that I need to replace the spiral balance?
thanks for the information
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
July 12, 2018

Hello,

Base on your pictures, your pivot shoe is our 15-121 and is used with S600 spiral balances. You can use the center or side cut out to lock in the spiral balance. We also recommend the 75-006 charging tool to attach the spiral to the pivot shoe. Review our media guides for more help. Thank you!
Pivot Shoe, 9/16" Thick
Pivot Shoe, 9/16" Thick
15-121
$2.37
Spiral Balance Charging Tool for Tilt Windows
Spiral Balance Charging Tool for Tilt Windows
75-006
$9.97
How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
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How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
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How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
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Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
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