counterbalance for alenco steel window

from Scottsdale, Arizona

Feb 28, 2020 8:11 pm

have an Alenco steel frame single hung that is not a tilt out. the moving pane section is 30" h x 45" w. The home is about 25yrs old. Need correct replacement channel counterbalance pair for this window Trying to help my daughter who is the listing broker close a sale on this home.

6 Replies

Casey from SWISCO

Mar 2, 2020 9:01 am

We will do our best to help. If you have not done so already, please remove the original balances out of the window. Send us over some photos showing the complete balance. Let us know the metal length measurement of the balance, along with any stamping or markings that appear on the channel. From there, we can start to narrow down which replacement options would work best.

Handy Person from Scottsdale AZ

Mar 2, 2020 7:02 pm

Thanks for the response. The length of the metal is 28" and 1/2" wide. The stamp on the balance is 2740 DG. I have attached photos. Please let me know if you need anything else to determine what counterbalances I need for this window.

5 user uploaded images

Casey from SWISCO

Mar 3, 2020 8:34 am

Thank you for the photos. Have a look at our S395-28 channel balance. This comes complete with a 19-005 balance top and 15-001 bottom balance shoe. Compare your nylon fittings with ours to confirm this balance is a match. If so, then you can go with the 2740 option that supports a sash weight of 19-26 pounds.

Handy Person from Scottsdale AZ

Mar 3, 2020 12:02 pm

Thanks... that looks right...I have ordered the parts along with the sash guides for the Alenco window.

Casey from SWISCO

Mar 3, 2020 12:42 pm

That's great news! Be sure to let us know how everything works out for you.