Hi,
Ja-Ni in customer service told me to contact you to order custom window balances after I sent her the following email:
Hi Ja-ni,I measure the front to back length of the lower shoe to be 7/8". The diagram from Florida Extruders says that it's actually 29/32". SWISCO lists a part #15-029 that is 7/8" front to back.Can you manufacture a series 380/385 with a 15-029 lower shoe instead of a 004 or 005? Ja-ni also said: "You will need a 29" balance with an option 2850." 1/2 inch wide.I would like to order six of these balances -- 29" long, 1/2 " wide. option 2850, top fitting 19-005, bottom fitting 15-029, non-tilt. I also would like to order an additional six balances that have the same length/width and top/bottom fittings except that they are option 2840.Let me know if you need any additional information.
Thanks, Bill
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Bob from SWISCO responded:
February 2, 2021
Hey Bill. My colleague Ja-Ni was correct; we can furbish these 29" balances with the 19-005 Top and 15-029 Bottom for you via a custom order. I am sending you an email with two custom links enclosed: one to order (6) of these balances stamped 2850; a second to order (6) of these balances stamped 2840. Let me know if this looks right, or if you have any questions prior to placing the order. Many thanks. |
