custom window channel

A quick learner from usa says:

I need 2 window channel balances with a length of 30 5/8 (might also be 30 9/16, not sure if it makes a huge difference).There is a 30 3 stamp on it.
After looking at your website, I believe I need the s 385 (please confirm that along with the size from the photos attached)
Please give me a quote for these 2.
I also need 2
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Bob from SWISCO responded:

This is called an Extended-Travel balance. We certainly may be able to help, but I need to see an undamaged version of the bottom nylon fitting, or shoe. I also need to see whatever clip or hook is at the end of the cord that comes out of the bottom nylon shoe. This clip may resemble our 62-108 or 62-106, among other shapes, but it's important to see its profile for full identification. From there I can look into having a quote prepared for you. 

A quick learner from usa says:

Hello,

Please find attached some photos of the shoe. I removed a channel balance from another window and took the photos. The clip appears to be the 62-108 or at least very similar to that.

Please let me know if these will work.

Thank you,

Stephanos

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Bob from SWISCO responded:

Hi Stephanos. Correct, that's an older version of the 62-108 clip. I just sent you an email with a custom link enclosed to order a pair of these balances stamped 30-3. Let me know if you have any questions prior to placing this order. Many thanks. 

Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
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