How to replace a defective Pella latch lock?

A quick learner from kent, ohio says:
I have removed all local screws. Are the screws at the top and bottom of the door to be removed as well
Profile picture of Casey
Casey from SWISCO responded:
Good morning! Thanks for posting. There shouldn't be any screws at the top or bottom of the door that you need to remove. Take a look at our handy guide on how to replace our 40-191 and see if it helps.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.