door handle

A quick learner says:
March 26, 2019
an not tighten door handle...door #08270290346-0209..pls. help
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Casey from SWISCO responded:
March 27, 2019

Greetings. I'm afraid I can't cross-reference the number you provided, but that doesn't rule out that we can't help! May we see a photo of the handle you're looking for? Thanks.
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Casey from SWISCO responded:
March 28, 2019

You can upload your photos directly onto this forum, or you may email them to us at help@swisco.com. Just be sure to include your reference number in your email, D134795. Thank you.
A quick learner says:
March 28, 2019
How do I send a picture of the door handle? Im not very tech savvy....
A quick learner says:
March 28, 2019

Here are my images.

User submitted image of a handle.
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Tom from SWISCO responded:
April 1, 2019

Thank you. The closest option I was able to find was our 40-049. Look over our dimensions and photos and see if they all match up. If not, let me know and we will try to find something better.
A quick learner from Illinois says:
April 24, 2019
Actually, what I really need is the mortise.
Help! I've already placed two orders (1188467 and 1193188) for the 40-199 and 40-191. I'll have to return them.
The mortise I see on your website (40-194) has some different features compared to mine.
Thumbnail of the uploaded file named SkyGoddes.jpg
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Dave Sr. from SWISCO responded:
April 25, 2019

Hello! Our 40-194 does look similar to yours. You mention it has some different features. Does this include dimensions? If they differ in any way, let us know how; especially the back set, which is a vital measurement. 
Complete Mortise Lockset, Brass
Complete Mortise Lockset, Brass
40-049
$72.02
Pella Storm Door Mortise Lever Handle Set
Pella Storm Door Mortise Lever Handle Set
40-199
$94.20
Storm Door Multi-point Mortise Lock, Pella
Storm Door Multi-point Mortise Lock, Pella
40-191
$32.90
Storm Door Mortise Latch
Storm Door Mortise Latch
40-194
$42.47
How to install the Swisco 40-049 Mortise lock set.
How to install the Swisco 40-049 Mortise lock set.
VIDEO
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How to flip a storm door mortise latch.
How to flip a storm door mortise latch.
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SWISCO 40-191 Storm Door Multi-Point Mortise Lock by Pella
SWISCO 40-191 Storm Door Multi-Point Mortise Lock by Pella
VIDEO
WATCH >
40-191 Mortise Lock Latch Assembly Removal
40-191 Mortise Lock Latch Assembly Removal
GUIDE
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