door handle

Quick Learner
an not tighten door handle...door #08270290346-0209..pls. help
8 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Greetings. I'm afraid I can't cross-reference the number you provided, but that doesn't rule out that we can't help! May we see a photo of the handle you're looking for? Thanks.

Casey
Casey from SWISCO
SWISCO
Expert

You can upload your photos directly onto this forum, or you may email them to us at help@swisco.com. Just be sure to include your reference number in your email, D134795. Thank you.

Quick Learner
How do I send a picture of the door handle? Im not very tech savvy....
Quick Learner

Here are my images.

User submitted image of a handle.
Tom
Tom from SWISCO
SWISCO
Expert

Thank you. The closest option I was able to find was our 40-049. Look over our dimensions and photos and see if they all match up. If not, let me know and we will try to find something better.

Quick Learner from Illinois
Actually, what I really need is the mortise.
Help! I've already placed two orders (1188467 and 1193188) for the 40-199 and 40-191. I'll have to return them.
The mortise I see on your website (40-194) has some different features compared to mine.
1 user uploaded image
Dave Sr.
Dave Sr. from SWISCO
SWISCO
Expert

Hello! Our 40-194 does look similar to yours. You mention it has some different features. Does this include dimensions? If they differ in any way, let us know how; especially the back set, which is a vital measurement. 

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