Hi
I have several of these doors; one of the handles has broken on the exterior; the portion connecting the wooden part to the black plate against the door has snapped - it is a purely exterior break, not involving any parts internal to the latch or lock. I do not see any part numbers anywhere and am loathe to take it apart since it does latch at the moment. Do you recognize the model handle and can I get a replacement?
door handle broken
Home Owner from Kingston, RI, USA
Apr 18, 2026 8:06 am
1 user uploaded image
6 Replies
Bob from SWISCO
Apr 19, 2026 9:17 pm
Hey there. Can you tell us the hole spacing, or the distance between the center of each mounting hole on the handle set? Can you show us the mortise lock in the door? That will help narrow things down.
Home Owner from Kingston, RI, USA
Apr 20, 2026 12:35 pm
Hi
the distance from the center of one screw in the handle to the other screw appears to be 3 7/8". I've attached a picture of the broken one and the latching parts.
thanks so much for whatever you can do.
the distance from the center of one screw in the handle to the other screw appears to be 3 7/8". I've attached a picture of the broken one and the latching parts.
thanks so much for whatever you can do.
3 user uploaded images
Home Owner from Kingston, RI, USA
Apr 21, 2026 9:51 am
The locking mechanism may be fine. The break is on the exterior handle. Is it possible to just replace the exterior handle?
thanks.
thanks.
Bob from SWISCO
Apr 22, 2026 3:11 pm
I am afraid not. We do not sell these exterior pulls separately, nor do we have this exact style. A new handle set is our best offer for you. I apologize for any inconvenience. Let us know if you have further questions.
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