double hang window tilt latch

A quick learner from Chicago says:
Hi there,

Anyone knows how to replace damaged tilt latches of double hang windows, thanks for information.
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Casey from SWISCO responded:

Hello, thank you for writing in. It looks as though you have an internal tilt latch. I will need to see both the sash release lever and the internal latch removed from the window in order to identify them. Take a look at the video below for more information. 

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