double spring & pivot assembly

A quick learner says:
September 13, 2017
Require 4 double spring & pivot lock assemblies 1" wide X 17/32" thick.
User submitted photos of a window balance.
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Tom from SWISCO responded:
September 15, 2017
We need to see an intact pivot shoe in order to help you. We will also need the numbers stamped on the "tongue" end of the coil springs. Can you send a photo?
A quick learner from Ottawa, Canadair says:
September 15, 2017
Require 4 double spring & pivot lock assemblies 1" wide X 17/32" thick.

Pivot shoe is destroyed...
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
September 22, 2017
Thank you for your patience. Your coil spring looks to match our S160-3 balance. Take a look and see what you think of. I would also double check the size of the pivot shoe; it looks more like 1-1/4" instead of 1". I would confirm just to be sure.

We don't currently have a replacement for this shoe, but after extensive research, we believe we may have found something that can work for you. Please give us a little time to have it made up for you, and I'll let you know when it becomes available for your review.
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Tom from SWISCO responded:
October 2, 2017
Thanks again for waiting! Please see our new 15-228, I believe this can work for you as a replacement.
3.5 lbs Series 160 Coil Balance
3.5 lbs Series 160 Coil Balance
S160-03
$4.50
Pivot Shoe, 17/32" Thick
Pivot Shoe, 17/32" Thick
15-228
$2.57
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