dual oposing sunroom sliders not working properly

Quick Learner from Connecticut

My sliders are hard to open and close. Sometimes they rock and stick (hard to pull open/close). I am trying to determine what really needs to be done or replaced. I have questions:

I am assuming the rollers need to be replaced, but can they be adjusted by raising/lowering the roller by the adjustment screws? If so, could that solve the problem?

I am not sure if the aluminum track guide needs a cover... it looks to be in fairly good condition, however if I use my finger and run it along the top of the rail there are very slight differences in the height (I guess you could call them bumps, but they are so slight they are almost hard to feel). So do I need a cover? I am assuming the guide tolerances are not critical to the operation of the door and their purpose is to guide the rollers or keep them in place... shouldn't the rollers be adjusted to be above the guide and not ridding on it.

Trying to learn what to do here. I contacted the company the built/in stalled the Four Season Sunroom and the want to sell me rollers for $220. (2 sets because of the opposing doors). I think the price is ridiculous. HELP PLEASE!

5 Replies
Tom
Tom from SWISCO
SWISCO
Expert

You could try adjusting your rollers first. It's free and easy to do, and you'll know right away if that's the problem. I don't think it will be, but it's worth trying out.

The bumps in your track could be an issue. If you end up having to take the door off then it's a good idea to add a track cover while you're there. Odds are that you'll need new rollers, but you won't know that until you play around with them and see what kind of condition they're in.

Dave Sr.
Dave Sr. from SWISCO
SWISCO
Expert

To add to what Tom said, the cost does sound high for just two sets of rollers. Check to see if that was the installed price (including labor). If we're talking about labor then the price seems reasonable. 

With that being said, take a look at the related videos on patio glass door rollers. Adjusting is always a good first step and could potentially eliminate other possibilities. When adjusting the rollers, have someone help you lift up the door a little to take the weight off them while you turn the adjustment screws. These are normally located on the lower end of door stile. 

If adjusting and lubricating the rollers doesn't solve the problem then you will need to remove the rollers at the bottom of the door so you can examine them for any damage. You can show us a photo of what they look like out of the door and we can ID them for you. Just let  us know!

Quick Learner from Connecticut
I have 2 opposing sliding glass doors each 5 ft. I wiould need to fix track with track cover, but I do not see 10 ft covers. Do you have them?
Dave Sr.
Dave Sr. from SWISCO
SWISCO
Expert

I'm afraid we can't sell anything longer than 8' due to shipping limitations. You'll have to use two shorter tracks, cut off the excess, and butt them together.

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