end of operator arm

Home Owner from Schroon Lake NY
Jul 18, 2024 8:53 pm
I have this operator arm and unfortunately have no identifier on the operator that I can refer to. The rod end you see in picture fits in the cap that is screwed on. The cap fractured so the rod is no longer secured.
end of operator arm
1 user uploaded images
3 Replies
Dave Sr.
Dave Sr. from SWISCO
Jul 22, 2024 12:20 pm
SWISCO
EXPERT

Hello!

I couldn't find that plastic end cap you show in your photos. It appears that your shoe stud glide looks similar to the 36-078 which takes the track 36-078A, but as far as I know, these type of tracks do not use that end cap you show in your photo. If you want, you're welcome to send us photos of the full operator assembly along with dimensions. 

Home Owner from Schroon Lake NY
Aug 23, 2024 11:51 am
The operator is a Truth brand.
Removed the operator and there was a number on the back of the operator - 03062007 which seems to he a date and a second number that seems to be a timestamp - 09:25.
The handle on the operator had a number -361490 and 5560082.
The slide attached to the window with rhe plastic end caps measures 13". The single operator arm end to end is 10.5".
So is there a direct replacement for this unit?
Thank you
B6EEC66A-C6CF-45BF-B54F-E9F7A944ECA9 0AF2E5BF-964E-4EB7-A4B8-1D3DF2762FFD E7CF2996-2D86-4E46-81C6-B1EA90876226 3C80E73B-A2C6-4D84-AFAC-7EB16BD81658 52658997-2DC0-4C86-B934-9DAF9D724FAC
5 user uploaded images
Dave Sr.
Dave Sr. from SWISCO
Aug 26, 2024 12:59 pm
SWISCO
EXPERT

I'm afraid we don't sell this operator. If all you need is that cap, I wonder if it'd be possible to take some type of tube or cap like object and use that for your missing part. 

If you do want to replace the track on the window, take a look at the 36-078A which takes the 36-078 shoe that looks similar to the one on your operator. Also, take a look at the newer style Encore operator, the 39-239B. It uses the 39-536 pivot slide which works with the 39-556 track. Take note you will need to retrofit your bottom sash stop to accommodate the wider operator body of the 39-239B. We can't promise these parts will work for you since they aren't direct matches but take a look at the specifications and see what you think. 

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