hardware failure

A quick learner from Zelienople , Pa 16063 says:
February 16, 2020
I have 20 of the parts shown above. White pins are breaking inside hardware causing inability to lock window securely.
Are the pins available separately ? The hardware otherwise is perfectly fine.
Thumbnail of the uploaded file named window part.jpg
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Tom from SWISCO responded:
February 18, 2020

I'm afraid those pins are not available separately. If they have broken, then you need a new lock.

I recommend our 38-036. This looks like a dead ringer for what you have in your photo. Look it over and let me know if you agree.
Rear Mount Casement Lock, 2-1/2"
Rear Mount Casement Lock, 2-1/2"
38-036
$13.25
Anatomy of a casement window
Anatomy of a casement window
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