I purchased a stainless sliding door roller from your site and it is slightly too large. I have attached photos to show both along with being on a measurement tool so that you can see the size differences.
Please advise how I can exchange the ones I just purchased for ones that you might recommend! Thank you!!
Patio door roller
Quick Learner from Tampa, FL
Mar 3, 2023 12:47 pm
4 user uploaded images
2 Replies
Casey from SWISCO
Mar 3, 2023 4:09 pm
Hello,
We'd be happy to look into this for you but we would need you to write out the exact housing height, width, and wheel diameter of your original roller to compare to our inventory. It would also help to see a photo of the front of your roller showing the adjustment and installation screws. In the meantime, you can also find our return policy here. Thank you!
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