horizontally mounted window balance

Home Owner from California
Hello,

We have a 1980's era single-hung window that has a window balance mounted horizontally at the top of the window. The cable connecting the balance to the window is broken. As shown in the photos, there is a stamping on the outside that says BSI 163. The label says Series 680, DH-R15, and Mfgr Code GP-1. The balance is about a half inch wide and 23.5 inches long. I would appreciate any help in identifying an appropriate replacement part.

Thanks in advance,
Steven
3 user uploaded images
2 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

Unfortunately, we do not carry replacement overhead balances like the assembly shown in your photos. In this case, I'd recommend reaching out to the window manufacturer directly if you haven't already. I'm sorry that we won't be able to assist with this repair but please let us know if you have any other hardware questions. Thanks for posting.

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