how to fix window

A home owner from PALM BEACH GARDENS says:
December 8, 2017
I wonder to know how I fixed this model of window, I do not know how to reach the sliding mechanism.
User submitted photos of window hardware.
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Paul from SWISCO responded:
December 12, 2017
Looks like you have an older Simonton window model. I'm just not sure what the problem is you need to fix, so I don't know what advice to give. You mention the sliding mechanism. Could you mean the balance? Simonton windows have been known to use side load channel balances. See the videos on the right side of this page, they may help.
Take Out Clip
Take Out Clip
16-002
$0.41
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