how to get our patio door lock to release the inside lever won't move the lock

Quick Learner from wyoming
unable to unlock with lever
2 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Thanks for posting. If you look at the video below, you will see how you can use a screw driver to test the mortise lock. I suggest using this technique to see if you can return the mortise to an unlocked position. Let me know how it goes!

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