Paul from SWISCO responded:
April 7, 2014
We don't have a video, but this is a pretty simple part to remove. Just remove the sash, flip it upside down, and unscrew the pin in order to slide it out.
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Paul from SWISCO responded:
December 29, 2014
Ah, I see. I think we can still help. This picture shows the bottom view, but may we also see the end view? That will allow us to see what could be preventing the bar from coming out.
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