imperial usa kennetic handle
Home Owner from new york
Sep 27, 2019 7:51 am
the lever cracked in half the door is in locked position I cannot open the door The door is a pella about twelve years old
2 Replies
Casey from SWISCO
Sep 27, 2019 1:49 pm
Hello,
Unfortunately, your options are limited in this kind of situation. You'll need to hire a professional to assess your door and, most likely, force it open. Good luck with your repair and feel free to send pictures of your lock to identify the correct replacement once you get the door open. Thank you.