hello
having issues with my internal lock. moving the handle up and down will not move the latch, it stays inside the housing. i have to pull the latch out and then when i move the handle it locks.
2 Replies
Tom from SWISCO
Jan 8, 2018 12:32 pm
That sounds like a problem with the mortise lock. See our 82-226, this looks like it could be used as a replacement. You may also want to remove the handle and try throwing the mortise manually with a screwdriver just to be 100% sure that it's the source of the problem.
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