internal lock issues

Quick Learner from Salisbury, MD
hello
having issues with my internal lock. moving the handle up and down will not move the latch, it stays inside the housing. i have to pull the latch out and then when i move the handle it locks.
Patio door handle
2 Replies
Tom
Tom from SWISCO
SWISCO
Expert
That sounds like a problem with the mortise lock. See our 82-226, this looks like it could be used as a replacement. You may also want to remove the handle and try throwing the mortise manually with a screwdriver just to be 100% sure that it's the source of the problem.
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