need the sash guide for the S380-24

A quick learner says:
Bought 380 -24 channels and need the right sash guide.
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Donna from SWISCO responded:
18-018 and 18-032 are known to be used with this series. If these guides do not match up and you cannot identify the needed top sash guide on our site, please end us detailed photos with measurements for us to research.
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