jalousie glass crank operator

A home owner from USA says:
Hi I recently ordered a jalousie glass crank operator.39-346 aside from putting it together wrong and breaking the item, I noticed the part on the arm that gets screwed into the bar that moves the glass pieces is too wide and goes not fit. The one that was one there was about half the width do you have a replacement operator that I could use??
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Tom from SWISCO responded:
I'm not sure what you need based on this description. Do you still have your old operator handy? If so, can you show us a few pictures of it, along with detailed dimensions? Thanks!
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