keeping window balancer tension

A quick learner says:
April 4, 2010
How many turns to you make on the balancers to keep tension to keep the window in the up position?
Profile picture of Paul Sr.
Paul Sr. from SWISCO responded:
April 8, 2010
After screwing the top of the balance tube, bring up the spiral as close to the color bearing at the bottom of the tube and give it three turns. Try to keep the same amount of turns for both balances per sash. If the sash still does not stay up try giving them each another turn.
NOTE: too many turns will overload the spring and the balance will break so take your time adding tension.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at 856-317-6263 or at help@swisco.com.