Hi,
Do you have a stock replacement for the item pictured in the attached file.
If so, are you able to sell and mail 20 items to Australia.
Cheers,
Ivan J.
Paul from SWISCO responded:
January 17, 2019
Hello Ivan, We couldn't quite read the dimensions of the nylon housing. We'll need the length, height and width. In the meantime, see if you can use 87-161 as a replacement for your window sash. Thank you. |
Thanks Paul,
I've had a look at your suggested PN. 87-161 and at 9/32" it appears to be too narrow. The existing ones are approx 11/32 wide and appear to have been placed into the sliding window bottom frame channel and the channel then deformed to hold the roller assemblies in place.
I'll remove another roller assembly over the weekend and send you a better photo and the requested measurements in fractions of an inch.
Cheers Ivan.
Paul from SWISCO responded:
January 18, 2019
Sounds like a plan. You let us know whenever you can and we'll do our best! |
Paul from SWISCO responded:
January 24, 2019
That's not a bad idea. The height of the nylon housing, minus the top lugs, to the bottom of the wheel is 15/32". Could you get that to work? |
Paul from SWISCO responded:
January 25, 2019
Excellent. If there is anything else we help you with in the future, do not hesitate to ask us. |