Tom from SWISCO responded:
May 19, 2017
It's hard to tell what you have from these pictures. Can you show me a picture of one out of the window entirely?
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Tom from SWISCO responded:
June 1, 2017
Thank you for your patience in this matter. We do not currently have this part, but we are working on something that may replace it. Please give us some time to have it made up for you and we will let you know when it becomes available.
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Tom from SWISCO responded:
June 7, 2017
I think you may have missed my response on the 1st. We are still having a part made just for you. This will take some time, so please bear with us as we have it made.
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Tom from SWISCO responded:
June 30, 2017
Thanks again for waiting. Please see our new 38-209.
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