lock keeper & a locking lever in bronze

A quick learner from USA says:
I need a lock keeper & a locking lever in bronze. Don't know brand of windows. Thanks Carolyn
User submitted photos of window hardware.
Profile picture of Tom
Tom from SWISCO responded:
It's hard to tell what you have from these pictures. Can you show me a picture of one out of the window entirely?
A quick learner from USA says:
Replacement part. Customer ref. D86623
Lever
Profile picture of Tom
Tom from SWISCO responded:
Thank you for your patience in this matter. We do not currently have this part, but we are working on something that may replace it. Please give us some time to have it made up for you and we will let you know when it becomes available.
A home owner from USA says:
Still waiting to hear back from you. How difficult is it. I sent a picture of what I need. PLEASE let me know if you have it or if I need to look else where.




Profile picture of Tom
Tom from SWISCO responded:
I think you may have missed my response on the 1st. We are still having a part made just for you. This will take some time, so please bear with us as we have it made.
Profile picture of Tom
Tom from SWISCO responded:
Thanks again for waiting. Please see our new 38-209.
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.