Greetings: I need to replace four Hope window cranks and arms (the teeth are stripped). The original part number is R. H. 5564. The screw holes are 4 1/8" apart. So far, so good, right -- because that would seem to match up with your 39-354.
But there are two issues: First, the length of the arm is not 9" but 14". Second the disk at the end of the arm that slides into the bracket has a diameter of 10/16", not 9/16".
So I have three questions: 1) Do you have a replacement model with a 14" arm? 2) If I use the 9" arm, does it just mean that my window won't open as widely but will otherwise still be usable? 3) is the 1/16" difference in diameter a nonstarter?
For $25, I'm willing to experiment, but wanted to hear what you folks had to say first. Thanks very much.
looking for Hope replacement crank and arm

Handy Person from Bethesda, Maryland
Jun 22, 2015 9:09 pm
4 Replies

Tom from SWISCO
Jun 23, 2015 1:52 pm


Could you show us a few pictures of the operator itself removed from the window? That will help us find a good match for you.

Quick Learner from Bethesda, Maryland
Jun 23, 2015 9:22 pm
for TOM:
See pix of Hope's hardware that I'm trying to replace. thanks, jg
See pix of Hope's hardware that I'm trying to replace. thanks, jg


Dave Sr. from SWISCO
Jun 26, 2015 9:05 am


Thank you! Yes, usually we recommend the newer 39-353 and 39-354 for this operator. Those long arms concern me though. It almost looks like they were altered at one point. I don't think it was made to look like that.
If you use our 39-353 and 39-354 still, the window might not open as far. If that is a problem then the only thing I can think of is seeing if you could alter those arms in the same way. I'm afraid we do not have a match for this exact operator, though. Sorry we can't offer a better solution! If you can contact the original installers of the window, they may be able to explain why they altered your operator arms to begin with.
If you use our 39-353 and 39-354 still, the window might not open as far. If that is a problem then the only thing I can think of is seeing if you could alter those arms in the same way. I'm afraid we do not have a match for this exact operator, though. Sorry we can't offer a better solution! If you can contact the original installers of the window, they may be able to explain why they altered your operator arms to begin with.
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