Tom from SWISCO responded:
June 23, 2015
Could you show us a few pictures of the operator itself removed from the window? That will help us find a good match for you.
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Dave Sr. from SWISCO responded:
June 26, 2015
Thank you! Yes, usually we recommend the newer 39-353 and 39-354 for this operator. Those long arms concern me though. It almost looks like they were altered at one point. I don't think it was made to look like that.
If you use our 39-353 and 39-354 still, the window might not open as far. If that is a problem then the only thing I can think of is seeing if you could alter those arms in the same way. I'm afraid we do not have a match for this exact operator, though. Sorry we can't offer a better solution! If you can contact the original installers of the window, they may be able to explain why they altered your operator arms to begin with. |