matching the window make to the sliding door

A professional from Fla says:
Is it possible to match the window make with the sliding glass door rollers. I orderd the 24" series 377 channel balance. I need to order the rollers for the sliding glass door. I have to remove the two doors in order to get to the one slidding glass door that the rollers are bad. I was just hoping that I could remove the doors just once. Thanks, David
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Donna from SWISCO responded:
No, even if the window and door are both produced from the same manufacturer each have many different models and makes. Unfortunately, you will need to remove the rollers from the door in order to identify the replacement.
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