milco window balance

A professional from Omaha, Nebraska says:
hello, we are trying to find replacement balances for some Milco double hung non tilting windows. the balances are 27" long and 9/16 diameter. would you happen to have something that would work? thanks, Jim
Thumbnail of the uploaded file named window balance1.jpeg
Thumbnail of the uploaded file named window balance2.jpeg
Profile picture of Tom
Tom from SWISCO responded:

Thanks for reaching out to us. We can supply the balance, which is a special commercial grade configuration that we call a "hybrid" balance. Because of its special configuration it will have to be a custom order.

Before we go any further, can you confirm the length of the tube? The lengths of this kind of balance end in 1/2" increments; for example, 26-1/2" long, 27-/12" long, and so on. 

Can you also tell me what the stamp printed at the top of the tube reads? Finally, how many did you need altogether?

The shoe you display next to it is unfortunately discontinued and no longer made. The only possible option we have to replace it is our 15-232, but there is no guarantee it will work for your window. Look it over and see if you think it's worth considering.

Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.