milestone single hung series 2000 windows

A home owner from Altoona, Fla. says:
The balance springs on several of my windows have broken. the stamped writing on the back of the channel says " Unique 27-0-40. Which one of your 770 series will match. Also I want to remove two of the non-opening windows directly above the tilting windows. Is there a simple method to achieve this. The glass has blued and needs to be replaced
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Paul from SWISCO responded:
If you have the S770-27, you may be able to use the 27D option. Keep in mind this is for sashes weighing 22 through 26 pounds. If your sash weight does not fall within that range, please let me know and we can suggest something else.

The Milestone Series 2000 window is single hung, meaning that the top sash is stationary and cannot be removed. It's part of the main window frame, not an individual sash. You will need to replace the glass at the house. I would recommend contacting a local glass shop, they may be able to send someone out to help you.
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