This door is sitting on the carpet and I can't budge it.
The spring at the top looks all sprung out (unlike the other doors of this type in the house.)
I think perhaps the top pivot assembly needs to be replaced?
Can you help me find the parts?
mirrored bifold pin #25273064

Home Owner from Michigan, United States
Jul 11, 2024 7:49 am
2 user uploaded images
4 Replies

Casey from SWISCO
Jul 12, 2024 9:03 am


Hello,
The top pin in your photo resembles the 21-007 at first glance. We'll include the dimensions from our product page below. Take a look and see how they compare to your part. Thanks for posting!

Measurements for 21-007

Home Owner from Michigan, United States
Jul 12, 2024 9:21 am
That piece does seem to be the closest one to the original. However, in review videos, I discovered that perhaps, over 25 years, the bottom pins had somehow wound themselves down? Removed the screw on the lower pin -- used a flathead screwdriver to turn it...raising the door (quite a lot!) ...it's back in position! Replaced the screw and now the door works perfectly! Yay! Gotta love a fix-it video!

Casey from SWISCO
Jul 12, 2024 10:15 am


I'm happy to hear that you were able to find a solution! If you have any other questions or need new parts down the line, just let us know.
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