missing part

Question

Hi,

One of our maintenance techs lost the part that goes here. Can you please tell me what it is so I may order it from you?

Thank you,

Jennifer

Emily · Accepted Answer

Hi there!

Unfortunately, without seeing the original mortise lock, we won't be able to assist you in finding a suitable replacement. We'd need to see your original hardware so that we can compare it to our inventory.

I apologize for the inconvenience. If you have any future hardware questions just let us know, we'd be happy to help.