Good afternoon, we recently ordered a door handle and received it. It is what we needed. However, the handle locking mechanism keeps automatically falling down which locks the door (lots of fun when you are outside and it locks you out). This is not anything wrong with the handle, the inside mechanism that hold the bar is obviously bad. Do you sell the inside section that is slotted?
an I just order the inside mechanism with the slot? It is very old and apparently has become stripped out which is making the locking mechanism drop to the lock position.
