mortise lock

A home owner from Hollister, CA says:
July 25, 2020

I looked up this part on the internet. All measurements fit the lock in my patio door so I ordered the part.

Just received mortise lock Item # 82-269 order # 1446717. The lock is the same physical size as my original.

The problem is: the lock doesn't match up with the fixed attachments it locks to. The latch lever is in the center of the new lock and it is 3/4 inch lower on the original. Also the square latch lever hole does not fit the 3/4 inch long and 1/4 inch wide blade latch lever. Other than physical size, the lock is a complete mismatch.

The faulty mortise lock is circa 2004. Please help.

Glenn

A home owner from Hollister, CA says:
July 25, 2020
I did further research on your mortise lock product line and it looks like maybe Product Code 82-243 Mortise lock # 82-218 is what I'm looking for. Your thoughts?
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Tom from SWISCO responded:
July 28, 2020

I'm afraid I don't know what you need, Glenn. I would need to see a photo of your original mortise lock in order to confirm the best match from our catalog.
Roto Single Point Mortise Lock
Roto Single Point Mortise Lock
82-269
$20.12
Stainless Steel Mortise Lock, Round Face
Stainless Steel Mortise Lock, Round Face
82-243
$21.32
Mortise Lock, Round Face, 3-11/16"
Mortise Lock, Round Face, 3-11/16"
82-218
$11.70
How to install the 82-218 Mortise Lock
How to install the 82-218 Mortise Lock
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