need a balancer

Question

Pella double hung window Architect series. Window will not open all the way and will not stay open
Model number in attachment

Jasmine · Accepted Answer

Thanks for your post! There is a chance we can supply the Pella window balance you need. Although, to identify what you have, I will need to see a photo of the balance removed from the window.

If you aren't sure of how to remove it, please send me a photo of the balance installed in the window and we can move from there.

Please let me know if you have any questions.