Bob from SWISCO responded:
June 4, 2019
Thanks for writing in. We can replace this balance for you, but it will have to be a custom order due to its unique length. Please make sure that the attachments on your old balance match the 19-005 and 15-005, which are the attachments of the Series 380 Channel Balance. If they differ, let me know. Otherwise I am going to send you a custom link to order a pair of these Series 380 balances with your needed length. Let me know if you need a different amount, or have any other questions. |
Bob from SWISCO responded:
June 6, 2019
OK, thanks for letting me know! The 7/8" actually does make a difference and is a different shoe, our 15-029. I am sending you an updated custom link reflecting the addition of this shoe. Let us know if you have any other questions. |
Bob from SWISCO responded:
June 13, 2019
Great! Glad I could help you. Let us know if you need anything else. Thanks for your business, we appreciate it. |