need correct window balancer part

A quick learner from Boise Idaho says:
May 18, 2022
14 inch caldwell 13 4 AN CALDWELL What part do I need to replace this unit?
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Emily from SWISCO responded:
May 19, 2022

Hey there!

It appears you have either our S380-14 or S385-14 channel balance depending on the depth of your bottom shoe. The Series 380 has a 1" deep shoe and the Series 385 has a 1-3/32" shoe. Measure as shown below to see which one matches up. You will also need the 1340 spring strength for your balances.

If you have any questions just let us know!

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
14" Series 380 Channel Balance
14" Series 380 Channel Balance
S380-14
$9.34
14" Series 385 Channel Balance
14" Series 385 Channel Balance
S385-14
$9.34
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