need correct window balancer part

Quick Learner from Boise Idaho
14 inch caldwell 13 4 AN CALDWELL What part do I need to replace this unit?
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Emily
Emily from SWISCO
SWISCO
Expert

Hey there!

It appears you have either our S380-14 or S385-14 channel balance depending on the depth of your bottom shoe. The Series 380 has a 1" deep shoe and the Series 385 has a 1-3/32" shoe. Measure as shown below to see which one matches up. You will also need the 1340 spring strength for your balances.

If you have any questions just let us know!

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.
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