need guides for two sizes of windows

Home Owner from Oakhurst Cal. 93644

I have two windows sizes from a bronze frame window made by Viking. sirca 1995.

size one. stamped bsi 2830

second size stamped bsi 2840

third. is a piece that fits to the top of the window that keeps the guide from popping up

Here are some pictures. I don't have the pictures of the 2840 guides as I needed to reinstall them.

4 user uploaded images
6 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

With this combination of attachments, you'll need the S395-29 balances. You'll also need 2830 and 2840 spring strength options for your replacement balances as long as both sets use balances with the same end fittings. 

Close up view of the S395 balance top.
Close up view of the S395 balance top.

Close up view of the S395 balance shoe.
Close up view of the S395 balance shoe.

It sounds like you may also need top sash guides that hole the balances in place when installed. If so, we'd need to see an intact version removed from one of your windows to compare to our inventory. Thank you. 

Home Owner from Oakhurst Cal. 93644
Top sash cap. 
4 user uploaded images
Casey
Casey from SWISCO
SWISCO
Expert

Thanks for getting back to us. Take a look at the 18-009, which is a similar style to your top sash guide. Review the dimensions below to confirm they match up to yours.

Detail of 18-009
Detail of 18-009

Side view of 18-009
Side view of 18-009

Home Owner from Oakhurst Cal. 93644
looks right! please send me email or link so i can order.
Thanks for your help Casey!
Casey
Casey from SWISCO
SWISCO
Expert

Great! You're welcome to purchase these parts directly on our website by clicking on the highlighted product codes and adding them to your cart. You can also give our customer service team a call at (888) 991-1929 if you'd prefer to order them over the phone. Thanks for posting! 

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