need help : SWISCO.com

Quick Learner

Jul 19, 2023 3:36 pm

Here is a picture of the part that broke. The bottom piece where the handle attaches is 3". Is you have the replacement part or know where I could get one please let me know

1 user uploaded image

6 Replies

Casey from SWISCO

Jul 20, 2023 1:38 pm

Hello,

This operator resembles our 39-172. Review the dimensions below to ensure they match up to yours. We also offer the 39-171 opposite-handed version, as well as the accessories related on this page. Thank you!

Dimensions for 39-172

Quick Learner from WI

Jul 25, 2023 11:07 am

That looks almost the same as my part, except the bottom edge is curved instead of straight.
If the measurements are the same will it fit my window. If so, how do I order the part.

Thank you,

Chris

Casey from SWISCO

Jul 25, 2023 11:50 am

I'm not sure what difference you're pointing out since the link arm attaches to the bottom of the base and has an upward offset, which appears to match your assembly. If you're referring to the shape of the base, that will not be a problem. The newer-style operators often have a more rounded base, while the older styles tend to be squared. As long as the dimensions match your part, you should be good to order your replacement operators directly on our website by clicking on the highlighted product codes and adding them to your cart.

Quick Learner from WI

Jul 25, 2023 8:15 pm

Thank you for your help. The part is all ordered.

Casey from SWISCO

Jul 26, 2023 8:03 am

Great! Just let us know if you need anything else.