need help
Quick Learner
Jul 24, 2023 11:10 am
please help
4 user uploaded images
2 Replies
Tom from SWISCO
Jul 26, 2023 12:12 pm
Thanks for reaching out to us. This is a very old balance design, but I believe we can still supply these components. It will just have to be a custom order due to the age of these parts.
Before we go any further, I'll need more information from you. To start, can you verify the length of the metal channel? It should be 41" but I want to be sure. Can you also tell me the exact weight of the sash, down to the ounce? Finally, how many of these did you want to buy?