need help identifying a window balance

Quick Learner
Apr 16, 2024 12:09 pm
I need help finding a replacement window balance. I can't get the numbers to match up with any part.
4 user uploaded images
5 Replies

Tom from SWISCO
Apr 16, 2024 1:08 pm


Thanks for your photos. Based on what I see here, you have either our Series 380 or Series 385, depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match.

Comparison of the S378, S380 and S385 balance shoes.

Quick Learner from Kansas City
Apr 16, 2024 1:44 pm
Can tou tell me how to determine the sash weight

Quick Learner from Kansas City
Apr 16, 2024 2:14 pm
Can you help determine sash weight?
1 user uploaded image

Tom from SWISCO
Apr 17, 2024 1:54 pm


Your stamp of 26-5 usually corresponds to our 2650 option for a 27" long balance, but getting your sash weight will verify that. To get your sash weight, all you have to do is remove it from your window and place it on a scale. Any common bathroom scale will do.