need help please

Hello there!

Thank you for reaching out to us. We can help supply this balance but it will have to be a custom order due to its configuration. The pulley wheel is built into the bottom fitting itself and this balance features an extended cord travel as well as a metal channel length ending in 5/8" which is what makes it custom. For example, the metal channel should measure 13-5/8" long. Can you confirm that for us? Can you also confirm the number of balances you'd like to order? 

Sounds good. I'll email you a purchase link and price quote for (4) of these balances that you can use to place an order on our website. Please note that there is a 5-6 week lead time as well. 

Also, note that we can't promise our balances will work for you if the metal channel length differs. Just something to keep in mind as custom orders are nonrefundable.